Terms of Service (ToS)

GameFrame Game and Voice Servers are leased by (later referred to as GFM) and is supplied by Net-s Ltd Y 2101769-6, Rahakamarinportti 3 A, 00240 HELSINKI FINLAND.

A company or any private person over the age of 18 (these are later referred to as Client) can lease GFM-services. A Client accepts and commits to the terms of use stated here by activating his/her account. Person under the age of 18 must have the consent of a parent/guardian to be able to use GFM-services.

Service

GFM automatically provides the client with the service (server) of their choice with the default settings once the subscripton process has been confirmed. If necessary the Client may change the settings of the game server to their personal preferences.

Please note that GFM has several different game server locations and pings may vary depending on the location used. The Client must find out wether that location offers suitable pings.

GFM is Not responsible for any of the additional services such as but not limited to: AntiCheats/HLTV/SourceTV etc. provided by other 3rd parties´s. GFM is only responsible for the functionality of GFM.

The Client must subscribe to the Service and activate an account before any Service is started. Client will be required to complete a registration form for subscription. After, the Client will receive instructions for activating their account, and an email will be sent with further instructions.

GFM reserves the right to deter any Client from using this service and has right to bar the Clients access to the customer service channel: #gameframe @ Quakenet, for any prior or current unacceptable behavior.

Paying & saving Payment to the internal GFM account & Leasing Transaction (confirmation of Subscription) & Bonus

After account activation GFM will send billing information. The billing information will be sent via the subscription email. The Client must use the same email address when paying by the IBAN transfer method. After receiving payment the Client will recieve a receipt of payment via email. Bonus is logged by the system and rewarded to the Clients internal GFM account.

GFM may reward bonus if it´s available . Bonuses are only usable on the game server services provided by GFM. Bonuses can NOT be transferred to another person, and are no redeemable as money. Clients may transfer the balance of their internal account to another GFM user by using the internal account transfer feature and thereby exchange internal money into actual currency.

Paying via phone (SMS/Phone call) is automated so that made payments will be credited to the Clients GFM internal account as soon as the SMS-gateway/Operator accepts the payment. If the Client is under the age of 18 they must have parents/guardians permission to make any payments to GFM internal account. Depending on Clients country, payment options may vary.

Responsibilities of GFM

GFM is only responsible for the services provided by GameFrame. GFM is not responsible for any additional services offered by any 3rd parties.

Hardware upgrades and any routine maintenance may cause temporary server downtime. GFM will do its best to inform clients of any scheduled maintenance in advance. Compensation will not be issued if the downtime is less than 48 hours per month. GFM is not responsible for lost service time caused by game or voice server software.

GFM is not responsible for downtime or technical issues created by third parties, such as data networks, power outages, SMS-Gateways, etc.

Responsibility of Client

Client is responsible for the safekeeping of his/her GFM username/password and the usernames/passwords for other servers/services. Client is solely responsible for all actions done with their account. Client is responsible for any legal and copyrights of all content he may use in the their server.

Client agrees to update their contact information when necessary. GFM reserves the right to terminate all services if: Subscriptions are created using false information, Client have more than one registered account or if any part of the Terms Of Service is violated. No compensation will be issued for services terminated for any of these reasons, or for violation of ToS.

SSH/FTP login details that are issued for games or services are intended soley for purposes of services provided to you by GFM. This must only be used for upgrading or modifying of services.

If any services are misused, GFM reserves the right to limit a clients access to the Service, and or cancel the Clients user rights without any compensation.

In the event of misuse of any login details, the GFM reserves the right to limit client access to any service and/or the right to completely cancel clients user rights without any compensation.

Opening a PayPal dispute or chargeback will cause all your services to be terminated immediately without compensation.

Fees

GFM does not have a monthly fee. Client pays only for the services subscribed for. There is no interest of any kind added to the balance of internal GFM account even if the balance is not used for any Services.

The client is able to check current rates by viewing the pricelist of GameFrame.net produced services or by checking the GFM-service price counter. Changes in service or any server type made within 24-hours are charged separately.

GFM maintains the right to change service fees in the middle of Service/lease-period accordingly if necessary due to load or other comparable use of resource increases. All paid fees are valid according to the current pricing at the time of payment: No mid-lease-term refunds or supplementary charges will be returned.

General

When a tag (hostname prefix) such as "GameFrame.net" is picked, it cannot be changed for any reason. This setting is GFM dependant and is system enforced. If you no longer want to use your current hostname with your server simply use the ip number instead of the hostname to advertise or connect to your server.

The Client has no right to use ANY bots on any GFM server unless agreed upon by GFM.

GFM reserves the right to change the additional services added such as AntiCheats etc. if GFM sees fit.